Admin Charges
π οΈ Manage Admin Service Chargesβ
β Purposeβ
The Manage Admin Service Charges sub-module allows system administrators to configure internal platform-level fees that apply to transactions based on:
- The sending country
- The payment method used by the customer
- (Optionally) the delivery method
π‘ These fees are not visible to customers.
They are used internally by the platform to manage costs, maintain profitability, or apply back-office charges depending on the transaction type.
Examples include:
- Adding a platform fee for all card-funded transactions from a specific country.
- Applying a percentage charge to wallet transfers initiated in certain regions.
ποΈ Filtering Optionsβ
At the top of the module, dropdown filters help admins find existing charges quickly and efficiently.
Available Filters:β
- Sending Country β Where the transaction originates
- Payment Method β E.g., Bank, Wallet, Card
- Delivery Method β Optional; how the funds are delivered
- Charges Type β Filter by
FlatorPercentage-based fees - Status β Show only
ActiveorInactiveentries - Action β Edit or Delete configured charges
π Use these filters to locate, audit, or manage existing platform charges.
1. Click "Manage Admin Service Charges Add Admin Charges"

To create a new charge, click β "Add new Admin Charge"β
2.

After clicking β "Add new Admin Charge" button. A form will appear prompting you to fill in the details.
| Field | Description |
|---|---|
| Sending Country* | Required β Select the country the transaction originates from |
| Payment Method* | Required β Select how the user funds the transaction (e.g., Bank, Debit Card) |
| Delivery Method | Optional β Select how the money is delivered (e.g., Wallet, Bank) |
| Charges Type* | Required β Choose Flat (fixed value) or Percentage (based on transaction amount) |
| Charges Value* | Required β Enter the charge amount (e.g., 10.00 or 2.5%) |
π Fields marked with an asterisk
*are required.
β Click βSave changesβ to save and activate the new admin charge
3.

π¦ Bulk Actionsβ
Admins can select multiple rows using checkboxes and perform bulk actions for efficiency:
- β Activate selected charges
- π΄ Deactivate selected charges
- ποΈ Delete selected charges
Bulk actions save time when managing multiple entries at once. 4.

β οΈ Key Noteβ
- These are internal platform fees, not visible to the end users.
- They help support internal accounting models or dynamic fee management.
- Delivery Method is optional for more flexible configuration.
- Use:
Flatfor fixed operational costs (e.g., processing fee of Β£10)Percentageto scale with transaction size (e.g., 2.5%)